1. Introduction
By purchasing or using any products, services, emails, social media content, or accessing this website, you agree to these Terms and Conditions.
These Terms and Conditions govern your use of Omnia Performance services, including online coaching, training programmes, and related digital content.
2. Health and Safety Disclaimers
Omnia Performance is not a medical provider. We do not diagnose, examine, or treat medical conditions. You should consult your doctor or healthcare provider before beginning any training programme, nutrition plan, or other health-related service. You accept full responsibility for exercising within your skill and fitness levels.
If you feel pain, discomfort, dizziness, or any unusual symptoms during exercise, you must stop immediately. Participation in any activity is entirely at your own risk.
You should understand that when participating in any exercise or exercise programme, there is a possible risk of injury. You acknowledge that partaking in online coaching means a coach is not present with you and cannot make an adequate assessment of the area where you are exercising. It is therefore your responsibility to make sure the area is clear, safe and free of any hazards which may cause injury to yourself or others.
Omnia Performance is not liable for injuries caused by negligence, improper use of equipment, or unsafe exercise environments, except where liability cannot be excluded by law, such as in cases of death or personal injury caused by negligence.
3. Personal Declarations
By purchasing or using our services, you represent that:
1. You have not been advised by a doctor to avoid physical activity.
2. You do not experience chest pain or dizziness during activity.
3. You do not have any bone, joint, or medical condition that may be worsened by exercise, unless cleared by a doctor.
4. If pregnant or recently given birth, you have obtained professional medical advice.
5. You are confident in performing basic movement patterns such as lunge, hinge, squat, push, and pull.
These declarations are safety measures and do not limit your legal rights under Scots law or UK consumer law.
4. Subscriptions
By subscribing to any Omnia Performance service, you agree to pay the subscription fee, including recurring fees, for the duration of your plan.
4.1 Monthly Subscriptions
- Subscriptions continue until cancelled.
- You may cancel at any time via your account.
- Access may be suspended if payments fail.
4.2 Annual Subscriptions
- For annual subscriptions, the standard 14-day cooling-off period applies from the date of purchase.
4.3 Failed Payments
- If a payment fails, your card will automatically be retried up to 8 times over 14 days.
- If payment cannot be collected after these attempts, your access to the service may be suspended or cancelled.
4.4 Price Changes
- We may increase subscription fees from time to time.
- You will be notified by email in advance of any price changes.
- You may cancel your subscription if you do not agree to the new price.
5. Refunds
- For digital content delivered immediately, subscriptions are non-refundable once accessed.
- Any physical goods included in a package are subject to statutory consumer rights and can be returned under normal conditions.
6. Usage Restrictions
All content provided by Omnia Performance, including training plans, videos, social media content, and emails, is copyright Omnia Performance. You may use it for personal, non-commercial purposes only. You may not copy, reproduce, distribute, or share content without written permission.
Sharing account credentials or distributing content constitutes a breach of these Terms.
7. Limitation of Liability
- Omnia Performance is not liable for any indirect, incidental, or consequential loss, except where required by law.
- We do not guarantee specific results from our programmes or services.
- Liability for death or personal injury caused by our negligence cannot be excluded.
8. Account Responsibility
- You are responsible for maintaining the confidentiality of your account login details and must not share your account credentials with anyone.
- You must notify Omnia Performance immediately if you believe your account has been accessed without your permission.
- Omnia Performance is not responsible for any unauthorised activity conducted through your account if it results from your failure to keep login details secure.
- We reserve the right to suspend or terminate accounts that are used in breach of these Terms.
9. Governing Law
These Terms are governed by Scots law. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Scottish courts.
10. Privacy
By using our services, you acknowledge that your personal data will be processed according to our Privacy Policy. This includes information collected for subscriptions, communications, and service delivery.
11. Amendments
Omnia Performance reserves the right to update these Terms and Conditions. Updated terms will be communicated via email or posted on the website. Continued use of our services constitutes acceptance of the new terms.